My Account

Access your customer account to track your orders, manage your addresses, download your invoices and change your personal details in total security.

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To easily create a customer account:

  1. Click on the "My Account" section at the top right of the page.

  2. Select "No account? Create one".

  3. Enter your personal information (name, first name, email address) then choose a secure password.

  4. Confirm: your account is now created!

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Forgot your password?

  1. Click on the "My Account" section at the top right of the page.

  2. Select "Forgot Password".

  3. Enter the email address associated with your account.

  4. You will receive an email with a link to reset your password.

Be sure to check your spam folder if you do not see the email in your inbox.

Want to change your password?

  1. Log in to your account.

  2. Click on the "Information" section.

  3. Select "New Password".

  4. Enter your current password and then set the new one.

To ensure the security of your account, choose a strong password (uppercase letters, numbers, special characters).

add remove How can I change my mailing address in my Robin Interiors account? insert_link

To change your mailing address on your Robin des Bois account, follow these simple steps:

  1. Log in to your account on the Robin Interiors website.

  2. Click on the "Your Account" section located at the top right.

  3. Select "Addresses" from the menu.

  4. Find the address you want to update and click on "Update".

  5. Update your mailing address with the new information.

  6. Save the changes by clicking on "Save".

If you have any difficulties, do not hesitate to contact customer service by email or phone.

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To update your personal information in your account, follow these simple steps:

  1. Log in to your customer area.

  2. Go to the “Your personal information” section.

  3. Enter the new information.

  4. Save your changes by clicking on “Save”.

Make sure to double-check your new details to avoid any issues with your future orders or communications.

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At Robindesbois.com, we place great importance on our customers' feedback. Your feedback, suggestions, and experiences are valuable: they allow us to continuously improve our products, services, and your shopping experience.

Our customers give us an average rating of 4.7/5, based on 1,654 verified reviews (as of 08/16/2025) — a trust indicator we are proud of.

You can share your feedback directly on our site after your order, or send us your suggestions via our contact form. Each message is carefully reviewed by our team.

Because every feedback counts, thank you for helping Robin des Bois evolve alongside you.

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Use the search bar (icon magnifying glass) to quickly find a product, a collection, or FAQ information. Enter:

  • a product reference or a collection name,

  • a type of furniture (sideboard, display cabinet, table…),

  • a material (oak, acacia, pine, rubberwood) or a fabric (linen, velvet),

  • a dimension (e.g. 160 cm), a color/finish, or a use (entryway, living room, office).
    On the results and categories pages, use the filters (when available) to refine: by dimensions, wood/finish, price, etc.
    Tips: try synonyms (e.g. sideboard / buffet), check the spelling, and combine type + dimension (“table 180 cm”). If you can't find it, contact customer service at +33 (0)9 86 33 85 85 or via the Contact page — we will direct you to the correct reference.