How will my order be refunded?

Once your return is validated or your cancellation is confirmed, the refund is automatically processed through the payment method used during the order (credit card, PayPal, etc.).

Timeframes:

  • For a cancellation within 24 hours: the refund is processed within 3 to 5 business days.

  • For a return after receipt: the refund is processed after the product is received and verified in our warehouses, within 10 to 14 business days.

The refunded amount will take into account the conditions provided:

  • Full refund for cancellations within 24 hours

  • Fees deducted (return + €10) for withdrawals beyond shipment

  • Shipping costs not refunded if the order has been sent

⚠️ The furniture must be returned in its original packaging for the refund to be accepted.

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